How to Import PST File to Office 365 Mailbox & Public Folder?

author Written By Deep Sikha
author Approved By Sonika Rawat
Updated on 10th August 2024
Reading Time 10 minutes

Microsoft Office 365 offers immense features, that benefits users and their businesses. It offers the ability to work from anywhere as long as you have an internet connection. That's why many businesses and organizations prefer Office 365 over MS Outlook. Read this write-up to get a detailed explanation of how to import PST files to Office 365. In addition, you can open PST in Office 365 by using the SysInfo Office 365 Backup Tool.

Before moving to the techniques to upload PST to Office 365, we would cover the major differences between PST and O365.

Outlook PST vs Office 365- Differences

Outlook PST files Microsoft Office 365
Personal Storage Table (PST) file format that stores copies of emails, calendar events, contacts, tasks, and many more. Office 365 is a package of cloud-based services, and productivity software which is owned by Microsoft.
Microsoft Exchange Client, Microsoft Outlook, and Windows Messaging support PST formats. It includes applications such as OneDrive, Outlook.com, and Microsoft Teams.
PST files of MS Outlook are easily accessible and visible to users. Office 365 supports Outlook PST files, but they are not accessible in the mobile or web version of Outlook.

Hence, now you understand the differences between Outlook PST files and MS Office 365.

Why Import PST File to Office 365?

Here are possible scenarios when users need to migrate PST to Office 365:

  • If you are moving any organization email to Office 365, you need to import PST files to user mailboxes.
  • Users tend to filter the items in PST files that actually get imported to the target mailboxes. This helps in better managing data.
  • Importing data to Office 365 will help prevent data loss. The data exported to Office 365 inherits the features of Exchange Online.
  • Office 365 stores email data on the cloud, so it is available to users from all devices, with internet connection.

Methods to Import PST Files to Office 365 with Attachments

You can move PST to Office 365 manually and professionally, by understanding the steps. The manual procedure is distributed into 5 major steps. You can explore both methods below.

Manual Importing of Outlook PST to Office 365

  • Upload PST to Office 365 in the cloud platform
  • Create a PST Import Job and Upload Data in Exchange Online
  • Install the Azure AzCopy utility and use the SAS URL
  • Create a CSV file to move the PST file
  • Create PST import mapping file

Automated Software for PST to Office 365 Migration

  • Using Office 365 Backup Tool

5 Major Steps for Importing Outlook PST to Office 365- Manually

Check out the five major steps and implement them carefully without skipping any steps.

Step 1: Upload PST to Office 365 in the Cloud Platform

Under this section, first import PST file to Office 365 in the cloud platform:

  1. First, log in to your Office 365 Admin Account > Admin Center > Exchange.
  2. After that, the new dialogue box of the Exchange Admin Center will open.
  3. In this window, click on Permissions, and then a list will appear.
  4. Choose Organization Management > + sign > Mailbox Import Export > Add > OK.
  5. Now, go back to the Organization Management window > Mailbox Import Export > Save.
  6. Now, navigate to the Admin Center > Setup > Data Migration > Upload PST file.

So, you have successfully completed the first step to upload PST to Office 365 in the Cloud Platform.

Step 2: Create a PST Import Job and Upload Data in Exchange Online

Follow the steps to create a PST Import Job and Upload Data in Exchange Online:

  1. Go to Homepage and click on Data lifecycle management > click on Import.
  2. Next, click on the Import PST Files section.
  3. To create a new import job, click on + New Import Job > write Job Name > Next.
  4. Under SelectImport Job Type, check on the Upload your data > NEXT.

The second step to import PST to Office 365 for creating a PST import job is complete. Follow the third step.

Step 3: Install the Azure AzCopy Utility And Use SAS URL

  1. You will see a new dialogue box on your screen.
  2. Now, click on the Show Network Upload SAS URL, copy the URL on the clipboard, and paste it to the notepad. When it is done, go to Download Azure AzCopy and install the utility.
  3. After installing, just launch the application and type the given command.
    Note: While doing this process you have to give the sharing permission of your file or folder where the PST file is saved. Also, copy the network path.
    image
  4. After that, press the Enter key on your keyboard.

Step 4: Create a CSV File to Move the PST File

Now, let us create a CSV file to move the PST file:

  1. After storing your data in the Azure tool, you need to create a CSV file to migrate PST to Office 365 mailbox items.
  2. Navigate to the Import Data window, check the below options, and click on the Next button.

The final and last step is to Create a PST import mapping file.

Step 5: Create PST Import Mapping File

  1. After clicking the next button, a new dialogue box will appear on your screen.
  2. Here, you need to upload the created CSV file and click on the Select mapping file option.
  3. Now, click on the Validate button, just click on the Save button.
  4. Afterward, the PST file will successfully move to the Office 365 account and then click Close.

In the above method, you can see that manual procedure is not easy for a non-technical person and it also involves many steps. So, don't worry, I have another solution for you all. You can simply opt for the professional tool that helps to migrate PST files to Office 365.

Use Dedicated Tool to Import PST File to Office 365

SysInfo Office 365 Backup Tool helps to import PST to Office 365 directly and efficiently. This is a multi-purpose tool, as you can backup Office 365 data as well as restore OSt and PST files to Office 365. This utility has two types of conversion modes, single files or multiple files, and provides the hierarchy structural folder for the users. You can simply do the conversion from a PST file to Office 365 without losing your crucial data. For your better understanding, follow the steps below and move PST to Office 365.

Steps to Import Outlook PST to Office 365

  1. Launch the Office 365 Backup Tool and choose the Restore option.
  2. Then, choose the PST radio button to import PST in Office 365.
  3. Click on Select Path and add the PST File that you want to import.
  4. Once the file is added, now click on the Next button.
  5. The Office 365 Login wizard opens. Authenticate the Office 365 Login.
  6. Choose the destination folder: Mailbox, Public Folder, and Online Archive.
  7. Finally, click on the Convert button and all your PST file emails will be imported to your Office 365.

You have all three folders in Office 365 to which you can easily import the PST file emails with the help of this software

Final Words

In this blog, I have described how you can import PST file to Office 365 Exchange Online. The two possible procedures highlighted above guide you to upload PST file emails into Office 365. You can choose any one of them at your convenience and get your task done.

Frequently Asked Questions

Q1. Is it possible to open a PST file in Office 365?

Ans. Yes, it is possible to open a PST file in Office 365. Just follow the below steps.
  1. Transfer PST files to Office 365 in the cloud platform.
  2. Create a PST Import Job and Upload Data in Exchange Online.
  3. Download the Azure AzCopy utility and use the SAS URL.
  4. Create a CSV file to move the PST file.
  5. Lastly, create a PST import mapping file.

Q2. How to Upload PST to Office 365 without Outlook?

Ans. You can upload the PST file to Office 365 using the Office 365 Backup Tool. You will have to: Launch the Office 365 Importer > Choose PST File > Authenticate Office 365 Login > Select Office 365 Mailbox > Import PST File.